Jobs at Sona (getsona.com)

Own the full sales lifecycle for mid-to-enterprise frontline customers (Social Care, Retail, Hospitality): prospect, manage pipeline, close deals, forecast revenue, build stakeholder relationships, represent Sona at events, and collaborate cross-functionally to influence product and onboarding.

Own end-to-end hiring for UK GTM (primarily AEs and BDRs), build high-quality outbound pipelines, maintain strong relationships with GTM leadership, use data and AI to improve hiring speed and quality, plan initiatives to improve hiring efficiency, and implement strategies to hire diverse teams.

Lead and scale an AE team to drive repeatable enterprise revenue. Build outbound pipeline engines, coach reps, manage complex multi-stakeholder deals, set operational cadence, hire top reps, and partner with marketing, product, and customer teams. Use AI tools to improve prospecting and rep productivity.

Owner of day-to-day People operations for a 150+ global, fast-growing startup. Partner with leaders on performance, probation, employee relations, and people decisions. Design and deliver people projects (performance management, L&D, culture), document scalable AI-first processes, and support execution of People strategy while building the People function.

Generate outbound leads in Social Care and Hospitality, run discovery calls, qualify prospects (Directors/C-suite), set meetings for AEs, collaborate with marketing, iterate on messaging, attend events, and support pipeline growth under mentorship.

Own end-to-end payroll processing for a portfolio of enterprise clients, act as primary client contact, ensure compliance with UK payroll legislation, monitor KPIs/SLAs, identify and implement process improvements (including AI), and collaborate across Implementation, Product, Customer Success and Support.