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Smartly
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As an Agency Customer Success Manager at Smartly, you will manage relationships with enterprise agencies, providing consultative advice and driving product adoption. You'll collaborate with various teams to improve agency engagement and develop strategies to support agency growth. The role involves training agency teams and ensuring they maximize the value of the Smartly platform.
As a Customer Success Manager, you will manage customer accounts, drive product adoption, build relationships with clients and partners, and collaborate with teams to enhance product development based on customer feedback. You'll leverage your knowledge of digital advertising to ensure customer satisfaction and success.
The Director of Creative Services for EMEA & APAC will lead a team of Creative Technologists, manage a regional book of business, execute account strategy, and collaborate with cross-functional teams to optimize creative services and drive client success. This role involves packaging creative offerings and scaling innovative solutions to enhance customer experience and business impact.
