Jobs at SHI International Corp.

Manage partner programs from ideation through implementation, including onboarding, stakeholder communication, contractual compliance, and diversity, equity, and inclusion initiatives. Build partner relationships, support sales growth, track diversity spend and revenue metrics, manage CRM data, assist with business intelligence reporting, and conduct regional analysis. Coordinate partner events, webinars, and training while resolving escalated issues and advising leadership on program performance.

Designs and governs enterprise-scale Cisco-focused technology architectures. Translates business requirements into secure, scalable solutions; leads architecture workshops, standards, SOWs, integrations, and technical design reviews. Collaborates with engineering, DevOps, and security teams to oversee delivery and governance. Supports pre-sales engagements, evaluates emerging technologies, and advises clients and executives across cloud, data, AI, cybersecurity, and Microsoft ecosystems.

Manages enterprise sales activities, targets, pipeline, and growth strategies. Builds, hires, coaches, and motivates sales development and professional sales teams. Develops new and existing customer business, strengthens partner relationships, coordinates internal resources, delivers sales presentations, and engages with customer executives to achieve quotas and customer satisfaction.

The Director of Risk Management will build and mature SHI’s enterprise risk, compliance, and Risk & Control Self-Assessment programs. Responsibilities include defining risk taxonomies and appetites, implementing governance and escalation processes, monitoring key risk indicators, strengthening third-party and operational risk controls, developing policies and training, conducting testing and assurance, and delivering executive reporting. The role also involves building a risk and compliance team and influencing cross-functional and executive stakeholders.

Drive and expand enterprise accounts by building strategic executive relationships, managing pipeline and CRM, positioning SHI IT solutions, collaborating with pre/post-sales teams, and meeting revenue and profit targets.

Lead and grow an enterprise sales team to meet targets: recruit, train, coach, manage pipeline, drive new business and partner engagement, deliver presentations, and coordinate internal resources to increase revenue.

Manage global customer accounts to drive retention and growth by identifying pain points and delivering end-to-end IT solutions. Align forecasts with sales and supply chain, host quarterly business reviews, coordinate internal and external resources, manage CRM activities, create SOWs, pricing quotes, and renewals, prepare management reports, and support major initiative campaigns and technology deployment.

Supports the Service Partner Manager with partner onboarding, governance, administration, reporting, data maintenance, QBR preparation, feedback tracking, and opportunity monitoring. Maintains SharePoint repositories and partner records, responds to stakeholder and partner queries, supports reviews, builds collaborative relationships, and contributes to process improvements. The role requires strong organization, communication, analytical thinking, attention to detail, and experience in technology, professional services, partner support, or operations.

Support sales reps with product and program information, drive OEM partner growth through strategic programs, create and deliver training, manage sales pipelines, represent partners at events, build relationships with decision-makers, lead partner customer meetings, analyze data for insights, and maintain sales training materials.

The Account Manager drives customer retention and growth by identifying needs, maintaining communication, hosting reviews, engaging resources, and providing exceptional service.

Identify and prospect new customers via cold calling and email, manage assigned accounts, quote and place orders, grow active accounts, collaborate with internal teams, meet sales quotas, and deliver responsive IT-focused customer service.

The Partner Manager will drive sales initiatives, manage partner relationships, oversee program implementation, and conduct analysis to enhance performance. Responsibilities include onboarding, compliance monitoring, and managing key performance metrics, while fostering collaboration and communication among teams and partners.

Responsible for network operations, maintenance, upgrades, monitoring and troubleshooting across LAN/WAN/datacenter and cloud networks. Configure network equipment, enforce standards, support projects and incidents, provide onsite support, and collaborate with cross-functional teams to implement scalable network solutions while meeting SLAs.

The Business Development Manager - Partner drives business growth for OEM partners through support, training, and relationship building, managing sales pipelines and enhancing brand awareness.

Pre-sales technical specialist partnering with account teams to identify and design multi-domain solutions across networking, cybersecurity, cloud, data center and AI. Responsibilities include discovery, solution design, proposals, presentations, technical validation, vendor engagement, sales enablement, and supporting complex data center and transformation opportunities.