Teams at ServiceNow

Build and deploy production-grade LLM applications spanning backend services, data orchestration, vector databases, and front-end interfaces. Work directly with strategic customers in embedded, field-based engagements; integrate legacy systems, iterate in agile sprints, and deliver scalable AI solutions. Create reusable SDKs, libraries, prompts, scaffolds, and documentation while influencing platform strategy, developer experience, and product roadmaps.

Leads Sales Operations and Commercial Strategy teams supporting complex enterprise deals. Oversees pricing strategy, deal modeling, proposals, business cases, sales enablement, product alignment, and commercial execution. Develops scalable processes, coaches team members, partners with sales and executive stakeholders, and personally supports strategic opportunities while improving deal quality, seller productivity, and operational consistency.

Leads vulnerability intelligence, prioritization, detection, and response across customer environments in EMEA. Owns the vulnerability lifecycle, correlates threat intelligence and exploit data, operates security platforms, automates scoring and reporting, develops risk models, and tracks remediation outcomes. Produces dashboards, executive briefings, and intelligence reports; supports audits and penetration-test remediation; collaborates with engineering and customer teams; and delivers training on vulnerability management and security operations.