Teams at Semble

Lead Semble’s Customer Success organization and commercial performance across retention, renewals, expansion, and customer value. Build scalable, AI-enabled processes including health scoring, lifecycle programs, automation, and data-driven forecasting. Develop a high-performing team, influence product strategy through customer insights, partner with Sales and other functions on growth, and serve as a senior customer advocate. The role is hybrid in the UK with occasional travel to Paris.

Own full sales cycle for mid-market B2B SaaS accounts (£16k–80k ACV). Build and manage a self-sourced and inbound pipeline, qualify opportunities, run multi-stakeholder deals, produce business cases, forecast accurately, and close to hit new ARR targets. Regular UK customer visits and hybrid London office attendance required.

Provides first-line technical support for a healthcare care-orchestration platform. The role monitors and responds to customer requests, communicates technical information to varied audiences, diagnoses and resolves issues, owns support cases, collaborates with internal teams, and creates documentation, troubleshooting guides, help-center articles, and FAQs.