Teams at Semble

Lead end-to-end product design for complex clinical workflows, balancing usability, accessibility, innovation, technical constraints, and clinical safety. Collaborate with Product, Engineering, clinicians, and safety specialists; conduct user research; prototype in Figma and AI-assisted tools; and deliver iterative, evidence-based improvements for healthcare software.

Lead and scale Semble’s B2B SaaS Support function across Europe. Responsibilities include managing support associates and engineers, hiring and coaching staff, owning service metrics, designing tiering and escalation processes, managing support tools and AI adoption, handling complex healthcare-related escalations, and partnering with Product, Engineering, and Customer Success to improve the product and customer experience.

Own and scale the operating backbone for Semble’s product organization. Establish product cadences, track OKRs, centralize feedback, build dashboards, manage release operations, identify process bottlenecks, and deploy AI-powered workflows and automations. Partner with Product, Engineering, Design, Data Analytics, Applied AI, and go-to-market teams to improve decision-making, operational efficiency, compliance, and product delivery.