Jobs at Scarlet

Own B2B customer relationships from onboarding through expansion for medical technology certification clients. The role involves coordinating complex projects, maintaining clear communication, identifying and resolving friction, aligning internal teams with customer needs, and supporting English-speaking customers initially, with future Mandarin-language accounts. Candidates must be native-level Mandarin speakers with excellent English, strong project management skills, and at least three years of complex B2B relationship management experience.

Lead and grow a London-based Account Executive team while owning a personal sales quota. Manage forecasting, pipeline reviews, deal coaching, hiring, onboarding, and sales process improvements. Close technical certification deals with regulatory, quality, and clinical leaders at AI and software medical device companies. Collaborate with BDRs, commercial relations, customer experience, and leadership while representing the company at industry conferences and events.

Own the full B2B sales cycle from discovery through close for Scarlet’s medical device certification services. Build relationships with healthcare technology and regulatory leaders, source and win complex deals, attend industry conferences and customer sites, collaborate with internal experts, improve sales processes, and provide customer insights to guide go-to-market strategy and product development.

Prospect and qualify inbound and outbound leads through cold outreach, networking, and industry events. Build and manage a pipeline of qualified prospects, conduct discovery conversations, understand prospect needs, and connect them with the appropriate sales motion. Collaborate with the commercial team to improve messaging, ideal customer targeting, and outreach strategies.

The Account Manager will manage complex B2B customer relationships in health tech, ensuring successful outcomes through communication and project management.