Teams at Salesforce

Build and deploy production AI agents and agentic experiences for public-sector and enterprise customers. Design prompts, reasoning workflows, tool calls, integrations, data models, and pipelines using Salesforce and cloud data platforms. Own technical components from architecture through production validation and observability, contribute to rapid proofs of concept, identify platform gaps, and collaborate with customer architects, sales teams, and Salesforce product teams. Travel approximately 25% to work directly with customers.

Lead the architecture and implementation of complex Salesforce enterprise solutions across Sales Cloud, Service Cloud, and the broader platform. Design scalable data, security, governance, integration, and environment strategies; guide coding, testing, deployment, and code reviews; resolve technical risks; advise executive customers; document technical solutions; and contribute to internal technical standards and practice development.

Owns operational compliance for global Life Sciences systems integrator partners. Responsibilities include tracking certifications and delivery standards, maintaining compliance dashboards, distributing enablement resources, coordinating workshops, routing product feedback, and escalating implementation quality issues. The role partners with Sales, Product, and Intelligence teams to maintain partner readiness and support successful Salesforce implementations.