Teams at Ripple

Conduct customer due diligence, enhanced due diligence, KYC analysis, sanctions and watchlist screening, negative news research, and risk profiling for institutional clients and counterparties. Analyze public data, identify information gaps, document findings, recommend remediation, perform periodic reviews, and communicate results to compliance management and internal stakeholders. Support special projects for Ripple’s global AML and due diligence program.

Build and maintain backend services, APIs, data layers, and frontend features for a multi-tenant cash forecasting SaaS platform. Work with Ruby on Rails, React, PostgreSQL, Docker, AWS, and RSpec while improving scalability, observability, performance, and data integrity. Collaborate with product, design, and engineering teams, contribute to technical decisions and code reviews, automate tooling and migrations, and participate in an on-call rotation.

Manage Ripple’s relationships with major enterprise financial institution clients, serving as the primary contact for retention, satisfaction, growth, and commercial expansion. Identify upsell and cross-sell opportunities, conduct business reviews, address client concerns, negotiate terms, consolidate feedback for product teams, and represent Ripple at industry events. The role requires extensive account management experience in financial services, digital assets or payments expertise, blockchain knowledge, and strong Salesforce proficiency.