Teams at Reltio

Provides technical architecture guidance, workshops, onboarding, escalation management, and advisory services for enterprise SaaS customers. Serves as the technical point of contact, coordinates issue resolution, supports integrations and cloud environments, advocates for customer needs, and partners with Product Management and Engineering. Requires expertise in APIs, public clouds, MDM, observability, enterprise data platforms, analytics, and customer-facing technical support.

Partners with Account Executives to support enterprise software sales by understanding customer needs, designing solution architectures, delivering customized demonstrations and proofs of concept, answering technical questions, and managing RFPs/RFIs. Builds relationships with technical stakeholders, supports events, monitors data and AI trends, and provides product feedback to engineering and product teams.