Teams at Reinsurance Group of America

Leads regional Service Desk and Enterprise Access Management support operations, monitors metrics, handles access tickets and escalations, audits work, updates documentation, trains and coaches associates, and drives process improvements. Provides customer support troubleshooting, manages team performance, participates in on-call and holiday/weekend rotations, and may travel to train staff at other locations.

Lead RGA’s global financial crimes compliance function covering AML, sanctions, anti-bribery and corruption, fraud risk, and related matters. Serve as the principal subject matter expert, resolve complex cases, oversee regulatory interactions, and build a technology-enabled, risk-based program. Responsibilities include selecting and tuning screening tools, establishing policies and controls, developing monitoring and reporting capabilities, managing reinsurance-related risks, and building a high-performing global team.

Administer UK and European treaty and facultative reinsurance claims accurately and in accordance with treaty specifications. Responsibilities include maintaining claim records, preparing claims data for accounting, valuation, regulatory, retrocession, and audit purposes, completing recurring reports, documenting procedures, and supporting process improvement and automation initiatives.