Jobs at Reinsurance Group of America

Supports UK and Continental Europe reinsurance administration by processing premium transactions, maintaining documentation, assisting with audits and policy exhibit calculations, and providing data for month-end activities. Collaborates with administration, finance, and valuation teams while developing knowledge of reinsurance, treaty structures, processes, and controls.

Leads regional end-user technology and desktop services across the UK/EMEA. Oversees first- and second-line support, technical escalations, incident and problem management, workplace infrastructure dependencies, hardware and software deployment, asset inventories, service improvements, global initiatives, and operational governance. Coaches technical staff, partners with senior stakeholders, maintains service quality and documentation, and supports critical incidents and on-call requirements.

Provides advanced regional HR compliance and employee relations support across complex investigations, performance and conduct matters, workforce reductions, policy development, employment-law guidance, and risk controls. Advises leaders and HR stakeholders, maintains confidential case documentation, analyzes trends, and leads cross-functional global and regional projects. The role requires strong judgment, policy governance, communication, and experience operating across multiple jurisdictions in a global matrix organization.

Leads regional Service Desk and Enterprise Access Management support operations, monitors metrics, handles access tickets and escalations, audits work, updates documentation, trains and coaches associates, and drives process improvements. Provides customer support troubleshooting, manages team performance, participates in on-call and holiday/weekend rotations, and may travel to train staff at other locations.

Leads complex enterprise cyber investigations and incident response from detection through recovery. Conducts host, network, cloud, identity, and SaaS investigations; performs threat hunting and compromise assessments; develops containment and remediation strategies; briefs executives and boards; partners with legal, compliance, privacy, and audit teams; improves security capabilities through lessons learned and AI-assisted workflows; and participates in 24/7 on-call coverage.