Teams at Rakuten Advertising

Supports account managers serving finance-sector clients by communicating with clients, coordinating requests, preparing reports, managing affiliate queues, reviewing affiliate websites, and identifying optimization and partnership opportunities. The role also involves CRM updates, administrative support, internal collaboration, and escalation of complex concerns. Candidates should have strong communication, organization, customer service, problem-solving, and time-management skills, along with Excel proficiency and a willingness to learn advertising tools.

Manages a portfolio of advertising clients, serving as the primary liaison and maintaining satisfaction through proactive communication and issue resolution. Develops engagement plans, analyzes client feedback and performance data, identifies partnership and revenue-growth opportunities, and recommends relationship and process improvements. Collaborates with international teams, publisher services, and analytics to deliver effective affiliate initiatives and strategies. Documents client activity in CRM systems and presents insights to stakeholders.

Manages and grows a portfolio of advertising clients by developing execution strategies, monitoring program health, improving retention and revenue, analyzing performance data, and serving as the primary client liaison. Builds trusted relationships, advises clients, coordinates cross-functional delivery, streamlines workflows, supports new business development, and mentors junior team members.