Jobs at Rakuten Advertising

Supports account managers serving finance-sector clients by communicating with clients, coordinating requests, preparing reports, managing affiliate queues, reviewing affiliate websites, and identifying optimization and partnership opportunities. The role also involves CRM updates, administrative support, internal collaboration, and escalation of complex concerns. Candidates should have strong communication, organization, customer service, problem-solving, and time-management skills, along with Excel proficiency and a willingness to learn advertising tools.

Manages a portfolio of advertising clients, serving as the primary liaison and maintaining satisfaction through proactive communication and issue resolution. Develops engagement plans, analyzes client feedback and performance data, identifies partnership and revenue-growth opportunities, and recommends relationship and process improvements. Collaborates with international teams, publisher services, and analytics to deliver effective affiliate initiatives and strategies. Documents client activity in CRM systems and presents insights to stakeholders.

Manages and grows a portfolio of advertising clients by developing execution strategies, monitoring program health, improving retention and revenue, analyzing performance data, and serving as the primary client liaison. Builds trusted relationships, advises clients, coordinates cross-functional delivery, streamlines workflows, supports new business development, and mentors junior team members.

Conducts recurring and ad hoc compliance audits for credit card and consumer banking advertising programs. The role identifies and resolves compliance issues, maintains audit templates, aggregates key risk indicators, prepares client reporting, coordinates team workflows, manages special projects, and communicates with internal and external stakeholders. It also performs account maintenance, supports client satisfaction, and escalates issues requiring management attention.

Manage a portfolio of affiliate financial clients, maintaining relationships, resolving disputes, supporting onboarding, and delivering strategic account reviews. Advise clients on affiliate marketing technology and growth opportunities, identify upsell opportunities, retain accounts, and support revenue growth. Collaborate with publisher services and analytics teams, troubleshoot technical issues, review contracts and billing, maintain documentation, and track performance against KPIs.