Teams at Quadient

Own strategy, roadmap, and outcomes for Quadient’s on‑premise Inspire (CXM Flex) portfolio. Lead a Product Management team to sustain and modernize the platform, define cloud/hybrid migration paths, enable AI capabilities, ensure compliance and security, support sales and renewals, and drive product P&L and market positioning for regulated enterprise customers.

Design and run quantitative and qualitative customer research, analyze survey and CRM data, map customer journeys, define and track CX KPIs, produce insights and dashboards, coordinate CX projects and cross-functional improvement plans.

The Senior Product Marketing Manager for Payments drives the global strategy for embedded payment solutions, focusing on market insights, collaboration with product teams, and achieving revenue targets to ensure successful integration into digital solutions.