Teams at Pyramid Global Hospitality

Supervise storeroom operations, including requisitions, receiving, inventory procedures, stock rotation, quality checks, and staff support. Assist the Purchasing and Storeroom Managers while handling perishables, liquor, and basic supplies. The role requires lifting up to 50 pounds, strong organization and communication, a valid driver’s license, English proficiency, and schedule flexibility for weekends and holidays.

Leads all Front Office operations at a luxury resort, overseeing Front Desk, Concierge, PBX, Night Audit, and Guest Experience teams. Provides staff leadership, coaching, training, and accountability to Forbes Five-Star service standards. Manages guest satisfaction, VIP arrivals, service recovery, operational efficiency, labor costs, payroll, reporting, and departmental communications. Coordinates with resort leadership, monitors revenue opportunities, and ensures consistent personalized service and professional presentation.

Performs hotel and facility maintenance, including repairs to HVAC, electrical, plumbing, mechanical, carpentry, walls, doors, windows, carpeting, and equipment. Maintains preventative maintenance records and completes required reports. Requires flexibility for varied shifts, weekends, and holidays, along with strong communication, attention to detail, physical stamina, and guest-service focus.