Jobs at Pyramid Global Hospitality

Assists the Spa Director with daily spa operations, staff scheduling, hiring, onboarding, training, inventory, purchasing, budgeting, payroll, labor costs, guest service, treatment-room coverage, standards compliance, policies, procedures, and spa groups and parties. The role also monitors Spa Attendants, supports protocol development, and ensures staff have the tools and training needed to deliver high-quality services.

Supervise storeroom operations, including requisitions, receiving, inventory procedures, stock rotation, quality checks, and staff support. Assist the Purchasing and Storeroom Managers while handling perishables, liquor, and basic supplies. The role requires lifting up to 50 pounds, strong organization and communication, a valid driver’s license, English proficiency, and schedule flexibility for weekends and holidays.

Leads all Front Office operations at a luxury resort, overseeing Front Desk, Concierge, PBX, Night Audit, and Guest Experience teams. Provides staff leadership, coaching, training, and accountability to Forbes Five-Star service standards. Manages guest satisfaction, VIP arrivals, service recovery, operational efficiency, labor costs, payroll, reporting, and departmental communications. Coordinates with resort leadership, monitors revenue opportunities, and ensures consistent personalized service and professional presentation.

Supports hotel investment and acquisitions by building financial models, conducting market and comparable-sales research, preparing investment memoranda and presentations, and assisting investment and operations teams with live transactions. The role also performs ad hoc analysis and requires strong analytical, organizational, communication, and deadline-management skills. It is designed for a rising college senior with an interest in finance, hospitality, and real estate investments.

Leads accounting activities for hotel transitions and new developments, including due diligence, property setup, bank and merchant account coordination, historical financial data conversion, journal mapping, budgeting, reporting, and transition closeout. Develops training calendars and delivers accounting systems and process training to hotel teams. Coordinates with Treasury, Corporate Accounting, Regional Finance, and property leadership to resolve risks, stabilize operations, and improve transition procedures. Periodic travel to properties is required.