Teams at Pylon (usepylon.com)

Own onboarding and post-sale success for EMEA customers: host calls, build scalable education (webinars, content), work with engineering on tooling, identify at-risk customers, and use Pylon for internal CS processes while providing product feedback.

As a Product Support Engineer, you'll support European customers, write knowledge base content, collaborate with product teams, and help build the EMEA support process.

Lead the establishment of the London office, manage EMEA sales pipeline and team, and adapt sales strategies for European markets.