Teams at Puzzel

Own end-to-end customer implementation projects for UK and Dutch customers from kickoff through go-live and hypercare. Manage customers, partners, internal stakeholders, project plans, RAID logs, risks, scope, budgets, timelines, UAT, and handovers. Coordinate cross-functional and third-party resources within the company’s PMO framework, communicate fluently in Dutch and English, and contribute to continuous improvement of Professional Services processes.