Teams at PolyAI

The role involves architecting automation frameworks, driving quality strategy, mentor teams, and improving quality across the software product lifecycle.

The Senior Product Manager will define a multi-channel strategy, lead product lifecycle, and optimize technology for conversational AI. Collaborating with cross-functional teams, this role aims to enhance customer service automation through various text channels.

The role involves designing, deploying, and managing cloud infrastructure on AWS and Azure, automating operations using Terraform, and improving developer experience while ensuring high availability and cost efficiency.