Jobs at PolyAI

The role involves architecting automation frameworks, driving quality strategy, mentor teams, and improving quality across the software product lifecycle.

The Senior Product Manager will define a multi-channel strategy, lead product lifecycle, and optimize technology for conversational AI. Collaborating with cross-functional teams, this role aims to enhance customer service automation through various text channels.

The role involves designing, deploying, and managing cloud infrastructure on AWS and Azure, automating operations using Terraform, and improving developer experience while ensuring high availability and cost efficiency.

Lead the Runtime Engineering team, driving the development of real-time voice interaction systems, managing team operations, and overseeing software architecture for scalability and reliability.

As a Senior Customer Success Account Manager, you will manage existing accounts, drive renewal and expansion, foster relationships, create ROI models, and encourage customer self-service. You'll also collaborate closely with teams for accurate forecasting and customer feedback.

The Mid/Senior Full Stack Engineer will lead teams to develop conversational AI platforms, manage architecture, and implement software engineering standards while coordinating with product management to deliver features.

The Staff Product Designer will lead design initiatives on the Agent Studio platform, focusing on user experience across various channels and advocating for design systems while mentoring other designers.