Teams at Pinsent Masons

Leads the modernization of global, client- and business-facing technology services. Establishes an AI-first operating model, oversees engineering, QA, business partnering, configuration and deployment teams, and delivers secure, scalable products and solutions. Drives strategic data, workflow and case-management initiatives, develops blended sourcing models, and partners with stakeholders and R&D to scale emerging technologies. The role requires substantial senior technology leadership, AI and automation expertise, commercial judgment, and strong stakeholder influence.

Develop and execute business development plans for the Retail, Sport and Hospitality sector. Identify commercial opportunities through market, client and competitor intelligence; create propositions, campaigns, events and thought leadership; manage client targeting, pitches and pursuits; and advise senior stakeholders across practices and international offices. The role focuses on building client relationships, converting new business opportunities and driving sector growth within an international law firm.

Manage legal billing processes, including WIP and financial reports, prebills, invoices, purchase orders, client portals, disbursements, payments, and billing issue resolution. Coordinate billing deadlines, monitor unbilled time, maintain client and rate information, verify payment details, and support revenue control activities. Additional duties include legal document preparation, lawyer travel and expense processing, diary management, archiving, room booking, and general office support.