Teams at Phoenix Software

Provide third-line support for complex Azure cloud applications and infrastructure issues. Responsibilities include cloud service optimisation, performance tuning, ITSM ticket management, troubleshooting, customer collaboration, and developing automation scripts with PowerShell and Azure CLI. The role requires MSP support experience, Azure administration knowledge, ITIL understanding, networking and systems administration skills, strong customer service, and the ability to work independently in a shift-based environment.

Designs and delivers Microsoft Power Platform solutions, including applications, automations, data models, integrations, and AI-powered tools. The consultant leads discovery and technical design workshops, advises on governance and best practices, produces project documentation, supports pre-sales, resolves technical issues, and mentors junior consultants. The role requires close collaboration with customers, project managers, and delivery teams to create secure, scalable, supportable solutions.

Deliver complex Active Directory and Microsoft 365 migration and transformation projects using Quest technologies. Responsibilities include scoping, discovery, solution design, implementation, coexistence, cutover, post-migration support, stakeholder engagement, and project handover. The consultant will manage multiple concurrent projects, support merger and organisational transformation initiatives, improve delivery processes, mentor colleagues, and maintain relevant certifications while working across hybrid identity, Exchange, SharePoint, OneDrive, Teams, and Windows Server environments.