Teams at ParentPay Group

Provides technical consulting and third-line support for cloud-hosted library management solutions. Responsibilities include configuring, administering, installing, upgrading, and troubleshooting customer systems; supporting Azure infrastructure, databases, containers, security configurations, and data flows; managing technical projects; documenting resolutions; collaborating with development and infrastructure teams; and improving service stability, resilience, and customer experience.

Execute and optimize CRM-driven email campaigns across newsletters, sales sequences, nurture journeys, and operational communications. Build ClickDimensions automation workflows, sales sequences, segmentation, personalization, and CRM-integrated forms. Design polished emails, write copy, coordinate communications calendars, monitor campaign metrics, and use performance insights to improve engagement, conversions, lead generation, and data capture.