Teams at Oxford Nanopore Technologies

The Quote and Order Escalation Specialist resolves escalated customer issues regarding quotes and order management while ensuring compliance and supporting cross-functional teams for efficient order processing.

Lead and implement the Sales & Operational Planning (S&OP) process across regions, ensuring alignment between demand, supply, and business objectives while driving continuous improvement and stakeholder collaboration.

Lead global commercial training strategy, design and delivery to enhance onboarding, sales capability, certification, sales methodology adoption and leadership effectiveness. Manage training teams; standardise processes, learning platforms and certifications; partner cross-functionally to align programmes with commercial priorities. Support localisation and travel up to 40%.