Jobs at Optum

Serve as primary day-to-day contact for a portfolio of clients, handling enquiries, account administration, incident coordination, reporting, onboarding, renewals, complaint management, and cross‑functional escalation to ensure service excellence and client retention.

The Business Systems Analyst will create and deliver system solutions, consult with users, provide technical support, and liaise with clients to implement cardiac clinical reporting solutions while ensuring quality and functionality of systems.

Own administration, configuration, and lifecycle management of security tooling. Improve detection quality and reduce false positives, enforce change control and governance, maintain MITRE ATT&CK mapping and coverage analysis, and drive continuous optimisation of security tooling across enterprise, cloud, and network environments.

Lead rebuilding and scaling procurement: set strategy, governance, supplier management, and commercial negotiations for technology and operational spend. Drive cost savings, manage supplier transitions, and partner with senior stakeholders to deliver procurement value.

Lead end-to-end technology procurement for cloud, SaaS and IT services. Manage high-value sourcing, supplier negotiations (e.g., AWS, Microsoft), contract lifecycle, supplier performance and risk. Develop category strategies, identify cost optimisation, support stakeholder decision-making and assist supplier transitions during operational change.