Jobs at OpenAI

Lead OpenAI’s Startups Applied AI Engineering team, establishing its strategy and operating model while managing technical customer-facing engineers. Guide startups from experimentation to production through architecture advice, deployment support, technical escalations, and scalable playbooks. Partner with Sales, Product, Engineering, Research, and go-to-market teams to improve adoption, usage, customer outcomes, and feedback loops. Coach engineers and balance strategic customer engagements with repeatable mechanisms for serving a broad startup segment.

Leads and scales OpenAI’s Applied AI Engineering team serving startups. Responsibilities include developing the team strategy and operating model, coaching technical customer-facing engineers, guiding startups from experimentation to production, supporting competitive migrations, advising founders and CTOs, creating repeatable deployment resources, and synthesizing customer feedback for Product and Research. The role requires balancing hands-on technical depth, customer prioritization, cross-functional influence, and scalable mechanisms across a high-growth, ambiguous segment.

Own strategic startup accounts across the UK&I, developing account plans, managing consumption revenue and forecasts, and serving as a trusted executive advisor. Partner with solutions, research, engineering, product, marketing, and support teams to deliver complex customer programs, gather product feedback, monitor market trends, and improve the startup customer experience. Support customer events, teammate onboarding, and company-building initiatives.

Leads OpenAI’s EMEA community strategy, programs, and regional team development. Builds trusted relationships with power users, oversees Student Collective initiatives, and develops SMB and Pro subscriber programs. Translates community participation into insights, stories, playbooks, and recommendations for product, marketing, education, communications, and research teams. Establishes scalable operating systems, hires local teams, manages agencies, coordinates cross-functional stakeholders, and represents OpenAI across regional communities and ecosystems.

Leads OpenAI’s Southern Europe partner sales and development organization. Owns regional partner strategy, pipeline, bookings, adoption, and expansion while managing co-sell execution with cloud providers, systems integrators, consultants, and technology partners. Builds executive relationships, develops opportunities, coordinates technical and delivery stakeholders, establishes forecasting and performance processes, and hires, coaches, and develops a high-performing regional team.

Own and execute strategic partnership development for Germany, including identifying opportunities, negotiating and closing complex cross-border deals, managing senior partner relationships, and driving adoption across enterprise, developer, and consumer channels. Collaborate with Product, Engineering, GTM, Legal, Policy, and regional teams to align roadmaps, define success metrics, assess risks, and communicate outcomes across Germany, EMEA, and international markets.

Design, build, deploy, and operate Guardian systems that evaluate AI agent actions, detect harmful behavior, and enable safe intervention. Partner with alignment researchers, product, security, and infrastructure teams to translate research into reliable production capabilities. Develop evaluations, adversarial tests, monitoring, and recovery workflows while balancing safety, privacy, latency, usability, and operational reliability.

Provides strategic executive support to EMEA leaders across business, communications, and marketing. The role coordinates priorities, manages operating cadences, strengthens collaboration across markets and time zones, anticipates leadership needs, and supports complex international travel. It requires discretion, diplomacy, strong communication, cross-cultural judgment, operational rigor, and proficiency with Google productivity tools.

Design, build, evaluate, and deploy AI systems for enterprise customers. Responsibilities include creating prototypes and production integrations, diagnosing implementation issues, making decisions about reliability, security, governance, latency, cost, and safety, and helping customers scale adoption. The role also develops reusable architectures, tooling, playbooks, and technical guidance while partnering with customer and internal engineering, product, research, security, and go-to-market teams.

Helps customers evaluate, implement, deploy, and adopt AI technology. Responsibilities include understanding business goals, designing technical approaches, building prototypes or production solutions, explaining trade-offs, conducting workshops and enablement, coordinating delivery, and partnering with Sales, Product, Research, and Engineering to resolve challenges and improve products.

Develop customer and partner strategies, build sales pipelines, advance commercial opportunities, and create joint business plans. Build trusted executive and technical relationships, support co-selling, partner enablement, customer deployment and adoption, and track forecasts and commercial outcomes. Translate customer and partner priorities into AI business cases while sharing market insights with product, research, and go-to-market teams.

Lead and grow OpenAI’s London-based Guardian engineering team, owning strategy and execution for production systems that evaluate AI agent behavior, detect risks, and enable safe intervention. Responsibilities include setting the technical roadmap, hiring and developing engineers, shaping architecture, writing code, partnering with alignment researchers and product teams, integrating safety capabilities, and establishing evaluation, monitoring, adversarial testing, and reliability practices.

Own technical strategy and customer outcomes for public sector AI adoption. Lead discovery, architecture, evaluations, prototypes, deployment planning, governance, security, and production adoption across ChatGPT Enterprise, the OpenAI API, Codex, and agentic AI solutions. Build executive and technical relationships, coordinate specialist delivery teams, track adoption and mission impact, and translate customer insights into product and architecture improvements.

Leads global technology capital build programs for offices, labs, datacenters, and secured facilities. Coordinates Real Estate, Workplace Services, IT, Security, construction partners, and vendors to deliver connectivity, network, low-voltage, audiovisual, physical security, and related systems on scope, schedule, budget, and quality. Establishes standards and documentation, manages procurement and risks, provides portfolio visibility, and ensures commissioning and transition to support teams.

Build and operate backend systems, workflow tooling, and data pipelines for lawful data access requests. Implement least-privilege access, audit trails, data minimization, and approval gates. Partner with Legal and Operations to translate requirements into secure, auditable, and operator-friendly systems. Own production reliability, testing, observability, and incident response while defining reusable privacy infrastructure.

Lead post-sales enablement for OpenAI products, including ChatGPT Enterprise and Agents. Design and deliver onboarding, workshops, advanced training, executive briefings, and adoption programs for business and technical audiences. Drive activation, sustained usage, product expansion, and measurable business value across enterprise customers. Develop reusable training assets and playbooks, gather customer feedback, identify adoption patterns, and collaborate with Sales, Solution Architects, Delivery Leads, and product teams.

Lead end-to-end customer deployments of frontier AI models, from discovery and system design through production rollout. Build full-stack systems, contribute production code, guide customer adoption, manage delivery trade-offs, and create reusable tools and playbooks. Collaborate with customer engineering teams and internal Product, Research, Security, GRC, Partnerships, and GTM teams. Use field feedback and evaluations to improve products and model roadmaps.

Provide premium customers with hands-on technical troubleshooting and end-to-end ownership for complex API, integration, authentication, performance, and production issues. Analyze logs and system behavior, coordinate incident response, communicate with technical and executive stakeholders, monitor customer integrations, develop runbooks, lead postmortems, and translate recurring problems into product, tooling, monitoring, and automation improvements.

Partner with startups to identify high-impact Codex use cases, build AI coding workflows and integrations, resolve technical issues, and drive sustained adoption. Lead technical talks, demos, workshops, hackathons, and developer programs. Create reusable code examples, guides, and tools, while translating customer feedback into improvements for OpenAI’s Product, Research, and Engineering teams.

Owns technical strategy and customer outcomes for enterprise AI adoption across ChatGPT Enterprise, the OpenAI API, Codex, and agentic solutions. Leads executive discovery, AI architecture, technical evaluations, prototypes, production-readiness planning, adoption roadmaps, and measurable business impact. Partners with sales, engineering, deployment, security, product, research, and implementation teams while advising CTO, CIO, CISO, and engineering stakeholders.