Jobs at OneTrust

Leads OneTrust’s international business outside North America, owning strategy, revenue growth, retention, regional leadership, and go-to-market execution. Aligns Sales, Marketing, Customer Success, Product, Engineering, partners, and services around country-specific plans. Builds executive, customer, regulator, and partner relationships; scales operating processes across EMEA, APAC, and LATAM; and drives performance, talent development, and organizational change.

Lead solution design, technical implementation, and platform adoption for complex OneTrust customer deployments. Serve as a trusted technical advisor, analyze client processes, design configurations, oversee SaaS architectures and integrations, document workflows, monitor adoption, and represent customer needs to Product Management and Engineering. Support Sales and Professional Services, develop organizational knowledge, and engage senior customer stakeholders while applying privacy and governance expertise.

Own and resolve complex technical support cases involving SSO, SAML, SMTP, APIs, integrations, workflows, and platform functionality. Investigate logs and configurations, reproduce issues, communicate resolutions, escalate effectively to Product and Engineering, and create detailed Jira tickets. The role also involves mentoring analysts, improving documentation and workflows, supporting onboarding, and maintaining case ownership and service-level expectations.

Lead technical sales execution for OneTrust’s AI Governance and Data Use Governance solutions across international markets. Develop demonstrations, RFP responses, proof-of-concepts, integration architectures, and technical proposals. Advise customers on integration best practices, support sales presentations, coordinate with product, R&D, and partner teams, and maintain sales-cycle activities in Salesforce.com.

Lead customer-facing discovery and advisory engagements to translate business and regulatory needs into privacy processes, data models, integrations, and reference architectures. Provide strategic recommendations, deliver decision-ready assessments and playbooks, build trusted relationships across technical and executive stakeholders, capture product feedback, and partner with cross-functional teams while maintaining advisory boundaries.