Teams at OLIVER Agency

Leads Unilever’s global social business, overseeing 100+ specialists across social, content, community, and creator teams. Sets strategic, creative, operational, and quality standards across markets; manages senior leaders, career development, hiring, retention, and succession. Serves as the senior client partner, drives account growth and proposals, owns commercial performance, and develops thought leadership across platforms, creators, social commerce, culture, and measurement. Also embeds generative AI and proprietary technology into social workflows.

Leads creative direction and design quality across brand, innovation, campaign, packaging, digital, and print projects. Manages designers, artworkers, and copywriters; reviews and presents work to senior clients; guides creative development from concept through execution; coaches team members; supports workflow planning, pitches, and account growth. Uses generative AI to improve creative workflows and output while maintaining human oversight.

Supports account operations by validating freelancer timesheets, maintaining reports, preparing client cost estimates, coordinating localization events, managing travel and accommodation logistics, onboarding network members, processing purchase orders, resolving invoicing and access issues, and maintaining operational documentation. The role works with internal teams, finance, vendors, and client stakeholders to ensure compliant, accurate, and timely account delivery.