Teams at OfficeRnD

Leads Customer Success for the Flex product line, owning retention, churn, forecasting, team performance, coverage models, strategic renewals, Technical Account Management, escalations, and customer feedback. Manages distributed teams across multiple regions, improves post-sale operating models, and drives AI and automation adoption to increase productivity and scalability. Partners with senior stakeholders and customer executives while guiding the organization through leadership transition and change.