Teams at Ofcom

Manage media relations for Ofcom, responding to national and international press inquiries, building stakeholder relationships, identifying proactive coverage opportunities, and supporting the organization’s media profile. The role translates complex regulatory and policy issues into clear communications, manages the external announcements pipeline, reports activity to senior leaders, assesses reputational risk, and works with digital news teams across online safety, broadcasting, telecoms, and technology topics.

The AI Engagement Lead will help Ofcom identify and deliver high-value AI agent solutions using Microsoft tools. Responsibilities include stakeholder engagement, business partnering, delivery coordination, workshop facilitation, AI governance and risk management, responsible AI assurance, and change adoption. The role connects business teams with AI engineers, architects, security, legal, data, and governance stakeholders while supporting citizen developers and promoting secure, compliant, and sustainable AI adoption across the organisation.

Supports Ofcom’s enforcement team by assisting with regulatory investigations, researching rules, collecting and analysing evidence, engaging with regulated companies, preparing case materials, attending meetings, presenting findings, and documenting discussions. The two-year apprenticeship develops compliance investigation skills while completing a Level 4 Regulatory Compliance Officer Apprenticeship across telecommunications, postal, broadcasting, online safety, and network security sectors.