Teams at Ofcom

Lead technical research and advisory work on technologies underpinning online services to support Ofcom's online safety objectives. Provide expert technical guidance on AI/ML moderation systems, encryption, privacy, and network architectures; design and manage research projects and experiments; assess regulatory feasibility and platform implications; produce analytical outputs for senior decision-makers; and build internal and external relationships to inform policy and regulatory approaches.

Lead day-to-day management and delivery of online safety projects, coordinating cross-functional teams to plan, structure and deliver milestones. Manage risks, resources and dependencies; surface and resolve blockers; provide governance reporting and escalate as needed. Oversee junior colleagues, support development, and ensure standards, deadlines and stakeholder expectations are met across policy, compliance and implementation workstreams.

Provide face-to-face and remote ICT support for Ofcom colleagues: diagnose and resolve incidents and service requests, manage devices and software (Microsoft 365, Endpoint Manager), maintain asset and application records, support AV and high-profile events, escalate and collaborate with 3rd parties, contribute to service improvement and project delivery.