Jobs at Ofcom

Manage media relations for Ofcom, responding to national and international press inquiries, building stakeholder relationships, identifying proactive coverage opportunities, and supporting the organization’s media profile. The role translates complex regulatory and policy issues into clear communications, manages the external announcements pipeline, reports activity to senior leaders, assesses reputational risk, and works with digital news teams across online safety, broadcasting, telecoms, and technology topics.

The AI Engagement Lead will help Ofcom identify and deliver high-value AI agent solutions using Microsoft tools. Responsibilities include stakeholder engagement, business partnering, delivery coordination, workshop facilitation, AI governance and risk management, responsible AI assurance, and change adoption. The role connects business teams with AI engineers, architects, security, legal, data, and governance stakeholders while supporting citizen developers and promoting secure, compliant, and sustainable AI adoption across the organisation.

Supports Ofcom’s enforcement team by assisting with regulatory investigations, researching rules, collecting and analysing evidence, engaging with regulated companies, preparing case materials, attending meetings, presenting findings, and documenting discussions. The two-year apprenticeship develops compliance investigation skills while completing a Level 4 Regulatory Compliance Officer Apprenticeship across telecommunications, postal, broadcasting, online safety, and network security sectors.

Two-year apprenticeship developing policy and regulatory skills across broadcasting and media. Responsibilities include supporting delivery projects, processing broadcast licence applications, assessing content complaints, maintaining records, researching policy issues, reviewing evidence, preparing documents, and engaging with broadcasters and public bodies. The apprentice will rotate across Ofcom teams and contribute to practical regulatory decisions while building communication, planning, research, and analytical skills.

Two-year HR apprenticeship supporting recruitment, people operations, employee relations, learning and development, early careers, people data, HR technology, and workplace initiatives. The role includes responding to HR queries, maintaining accurate employee records, coordinating processes, preparing communications and documentation, supporting workforce insights, and contributing to projects across the employee lifecycle. The apprentice will complete a Level 3 HR Support apprenticeship, including a CIPD Level 3 qualification.

Lead analytical projects using large behavioral datasets to support Ofcom’s regulatory, policy, and enforcement work. Build robust, documented processes for data ingestion, cleaning, processing, analysis, and visualization. Produce reproducible statistics and insights, manage project delivery, collaborate with internal teams and external data providers, and contribute to communications market reporting and other research activities.

Leads Ofcom’s research innovation and data strategy, overseeing statistics, analytics, behavioural research, innovative research methods, and programme management. The role develops responsible data and AI capabilities, improves access to insight, strengthens cross-organisational collaboration, manages senior teams and budgets, and represents Ofcom externally. It requires strategic leadership, advanced data science and research expertise, data ethics knowledge, programme management, change leadership, and the ability to communicate complex analysis to regulatory, policy, commercial, and external stakeholders.