Jobs at Ofcom

Leads the strategy, roadmap, development, and delivery of online safety products at Ofcom. Responsibilities include managing cross-functional product programmes, data and AI strategies, stakeholder engagement, team leadership, user testing, product metrics, project dependencies, and budgets. The role requires applying product management methodologies, understanding technical architecture and data systems, and influencing teams to deliver sustainable, data-driven solutions supporting online safety objectives.

Manage quantitative and qualitative market research projects from inception through delivery. Responsibilities include defining research objectives, developing briefs, commissioning and overseeing research suppliers, analyzing datasets and findings, identifying trends, producing charts and reports, and presenting evidence-based insights to support regulatory policy. The role also requires maintaining cross-functional relationships, monitoring research best practices, and exploring innovative methodologies including AI applications.

Provide comprehensive executive assistant support to the IT Director, including complex diary and inbox management, travel, expenses, meeting coordination, correspondence, briefing materials, action tracking, confidential information handling, events, purchasing, records, and general administration. The role requires proactive prioritization, sound judgment, discretion, stakeholder management, and proficiency with office and collaboration tools.

Serve as the strategic People Partner for one or two Ofcom groups, advising senior leaders and delivering people strategies. Lead organisation design, People Plans, workforce planning, talent and succession programmes, pay review, performance management, engagement initiatives, and organisational change. Coach and challenge directors, manage stakeholders, identify organisational barriers and risks, and collaborate with Centres of Expertise to improve people processes and business readiness.