Teams at Odin

Answer and resolve customer support tickets across the private investment lifecycle using Zendesk. Learn the platform deeply, triage urgent or compliance-sensitive issues, escalate appropriately, identify recurring problems, and advocate for product improvements. Serve as the customer’s internal voice while communicating clearly with sophisticated customers handling investments, money, and regulatory matters.

Own investment deal execution and transform operational workflows into scalable software and automations. Analyze systems end to end, simplify processes, build scripts, spreadsheets, no-code tools, and AI-agent solutions, and eliminate unnecessary work. Apply strong numerical reasoning to financial calculations involving allocations, fees, carry, and distributions. The role requires exceptional attention to detail, independent execution, first-principles thinking, and close collaboration with operations, product, design, and engineering teams.

Own post-close and deal legal work, legal escalations, external counsel, and operational automation. Build AI-enabled tools and streamlined workflows for fund administration, governance, transfers, distributions, and exits. The role requires qualified legal experience in funds, corporate, or financial services, strong commercial judgment, and a hands-on builder mindset.