The Customer Success Specialist will enhance user adoption and retention within buyside accounts, driving relationships and onboarding new clients while supporting team efforts.

The Client Solutions Specialist supports sales and product adoption, conducting demos, gathering client feedback, and refining messaging for financial solutions.

The Account Manager manages client relationships, focusing on subscription renewals and expansion opportunities within key accounts. Responsibilities include tracking KPIs, collaborating with teams, and enhancing client experience.

The Customer Success Specialist will enhance user adoption and retention in the investment banking sector, develop client relationships, and support onboarding efforts.

Serve as a client-facing technical expert to scope, design, and implement data integrations that drive revenue. Lead pre-sales technical discussions, manage end-to-end implementations (APIs, Snowflake), monitor usage, document best practices, and collaborate with Product and Tech to resolve issues and identify upsell opportunities.

Generate and close new business with European law firms: prospect, research, pitch, negotiate, close, and cross-sell Octus products. Manage the full sales cycle after training and communicate product value to clients.

The Data Support Developer provides front-line support for Sky Road clients, develops scripts for monitoring data processes, and assists in onboarding new clients.

Design and implement a scalable data quality framework, build automated checks (dbt/SQL), embed tests into pipelines and CI/CD, monitor and triage data issues, and enable dataset owners on standards and documentation.