Jobs at Ocean Technologies Group

Leads a RevOps Data Analyst team and revenue analytics capability. Responsibilities include managing analytical priorities, producing commercial insights, supporting forecasting and planning, owning dashboards and reporting, governing metrics and data quality, and partnering with Finance, Sales, Customer Success, Marketing, Product, and RevOps stakeholders. The role also supports CRM, BI, and data-platform transformation across legacy businesses while translating complex analysis into actionable recommendations for senior commercial leaders.

Leads a customer success team of four while managing key accounts directly. Drives customer adoption, satisfaction, retention, and annual renewals through relationship management, proactive problem-solving, customer health monitoring, and collaboration with account managers and internal teams. Uses CRM and customer success tools to track metrics and manage multiple complex accounts in a technology or SaaS environment.

Manage and grow strategic maritime technology accounts by maintaining executive relationships, driving renewals, negotiating contracts, and identifying upsell and cross-sell opportunities. Develop account plans, stakeholder maps, ROI proposals, and business cases while collaborating with sales, revenue operations, deal desk, and customer engagement teams. The role requires professional French and English, maritime technology experience, strong account management expertise, and willingness to travel domestically and internationally.

Own and improve end-to-end order, warehouse, inventory, dispatch, fulfilment, and invoicing processes. Develop warehouse and supply chain strategy, improve ERP/WMS integration and data quality, establish standardized processes, controls, KPIs, and performance routines, and resolve operational bottlenecks. The role partners with warehouse stakeholders, logistics providers, systems teams, and commercial functions to deliver transformation roadmaps, business cases, and scalable operational improvements.

Supports maritime software sales by leading product demonstrations, workshops, proof-of-value trials, technical presentations, and opportunity qualification. Assesses customer needs, use cases, KPIs, ROI, and technology fit while contributing to RFPs, proposals, pricing, competitive analysis, and contract reviews. Coordinates pre-sales handover to onboarding and deployment teams and supports early customer adoption and training. Requires strong maritime expertise and cross-functional collaboration with Sales, Customer Success, Product, Marketing, Legal, and Finance.

Leads post-merger integration and strategic programmes from planning through benefits realization. Establishes governance, reporting, risk controls, and delivery discipline while partnering with executives on business transformation, operating model redesign, process improvement, and organizational change. Tracks synergies, cost savings, and performance targets; leads cross-functional teams and third-party partners. Requires strong stakeholder management, commercial and financial acumen, communication, influencing, and programme management expertise.

Leads OneOcean’s customer implementation and project delivery function, managing six project managers and PMO personnel. Establishes delivery standards, governance frameworks, reporting, dashboards, and performance metrics. Oversees concurrent SaaS and technology implementations, escalates project and customer issues, manages executive stakeholders, and coordinates cross-functional teams and third-party partners. Owns synergy, cost-saving, and performance improvement targets while fostering a high-performance delivery culture.