Jobs at Numerator

Leads the Chilled & Bakery consumer insights team, managing three employees and strategically important grocery, retail, and FMCG clients. Oversees client relationships, account planning, new business opportunities, commercial performance, presentations, data analysis, thought leadership, service innovation, and data quality. The role requires motivating the team, building senior client networks, presenting consumer and shopper insights, and identifying opportunities to support business growth.

Lead Customer Success strategy across the UK and Ireland, driving customer adoption, retention, renewal readiness, value realization, advocacy, and expansion. Build and develop a high-performing team, establish scalable operating standards, and implement customer health scoring, risk governance, reporting, playbooks, success plans, and Executive Business Reviews. The role requires strategic leadership, commercial judgment, change management, and experience managing customer success or related B2B functions.

Manage the Mondelez client relationship for Numerator’s consumer insights services. Serve as the primary day-to-day contact, handle insight requests and data queries, present findings, support workshops and training, develop account plans, and identify revenue opportunities. The role requires translating complex data into actionable stories, maintaining high servicing standards, and building trusted relationships with Marketing and Insights stakeholders.

Manage global subscription client delivery for personal care and beauty accounts. Ensure insight-led, timely outputs tied to business outcomes; support renewals and upsell; identify churn risk; improve scalable delivery via automation, dashboards and process improvements; collaborate with strategy, partnerships, operations and data teams.

Manage day-to-day client relationships, deliver shopper insights and presentations, drive account development and commercial growth, collaborate across teams, and meet revenue targets while leveraging data and AI to answer clients' business questions.

Lead day-to-day account management for FMCG clients (Mars, Kellanova), deliver data-driven insights from panel data, influence brand strategy, develop client relationships and internal team members, proactively challenge assumptions, and shape how insight is delivered.