Teams at NICE

Leads international HR operations across EMEA and APAC, overseeing employee lifecycle administration, service delivery, compliance, controls, process standardization, workforce analytics, organizational change, and HR technology transformation readiness. Partners with regional leadership, shared services, Payroll, HRBPs, and Talent Acquisition while managing and developing a distributed HR operations team.

Leads strategic consulting engagements that help customers optimize NICE solutions, improve business processes, adopt AI and digital products, and realize measurable ROI. Develops business cases, ROI models, change strategies, governance processes, and solution action plans. Manages senior stakeholders, cross-functional teams, consulting programs, and organizational change initiatives while identifying renewal and expansion opportunities.

Owns new-business sales across UK&I, acquiring enterprise accounts and managing full sales cycles from prospecting through negotiation and close. Responsibilities include territory planning, executive engagement, business-case and ROI development, RFP/RFI responses, product demonstrations, CRM tracking, partner-channel collaboration, and representing the company at industry events. The role requires proven SaaS sales success in contact center or conversational AI environments.