Teams at NICE

The Principal Partner Success Implementation Engineer defines technical standards and strategies for partner implementation, leads complex escalations, and drives systemic improvements for partner success.

As a Commercial Business Partner, you will advise senior leadership on pricing, deal structures, and financial analysis, leveraging AI for insights and risk management.

Manage contract renewals and negotiations to retain and grow revenue. Analyze financials and contracts, engage customers and internal stakeholders, craft renewal proposals, track renewal metrics in Salesforce/Excel, and recommend risk mitigation to meet retention targets.