Jobs at NewDay

Perform portfolio analytics to monitor and optimise commercial strategies across existing customers. Identify segments, recommend targeted initiatives, forecast and monitor performance, and partner with Product, Marketing, Credit Risk and Change Delivery to implement data-driven actions that improve growth, customer value and profitability.

The Lead Engineer will drive improvements in engineering standards, tooling, and developer experience, influencing cross-functional teams to enhance software quality and productivity, especially using AI.

Lead reliability initiatives across the platform by automating infrastructure and operational processes, building observability (monitoring, logging, tracing), driving incident management and root cause analysis, and collaborating with engineering teams to embed SRE practices, resilience, and performance into delivery.

Deliver monthly IFRS 9 impairment and Expected Credit Loss (ECL) reporting, analyse impairment and model movements, produce reporting packs and presentations, partner with Finance, Risk and Collections to explain drivers and support decision-making, and improve impairment reporting frameworks and governance.

Lead the design and delivery of GenAI solutions, leveraging LLMs and RAG architectures while integrating with enterprise systems. Focus on production-grade implementations and collaboration across teams for digital transformation efforts.

As a Senior Software Engineer at NewDay, you'll design, develop, and maintain software solutions, mentor junior engineers, and contribute to system architecture decisions while leading complex projects.

Lead a new customer communications team to define governance, standards, and end-to-end communications journeys for card and embedded finance products. Drive process improvements, stakeholder alignment, policy updates, and measurement, while building a high-performing team and partnering across Creative, Analytics, Salesforce, and Product.

Build, test and deploy customer emails and SMS via Salesforce Marketing Cloud; maintain and optimise automations and journeys; perform platform audits and clean-up; support internal teams with investigations and issue resolution; document processes and contribute to migrations and projects.

Operate and support business-critical data pipelines and platforms, investigate and resolve production incidents, conduct RCAs, implement fixes, build monitoring/alerting and data quality controls, improve reliability and performance, contribute to CI/CD and documentation, act as technical contact and mentor junior team members.

Define and execute product strategy for NewPay embedded finance, lead a small product strategy team, translate customer and market insight into roadmap priorities, partner across commercial, product, credit, technology and marketing, and ensure regulatory-compliant, customer-focused lending propositions.

As a Lead ML Ops Engineer, you will define standards for ML delivery and operations, shape ML systems engineering, and influence practices across teams.

Lead and develop a team of fraud analysts to identify emerging transactional fraud trends, design prevention strategies, enhance detection capabilities, and partner across functions to balance customer experience and commercial outcomes during platform transformation.

Design, build and evolve cloud-native .NET platform capabilities. Own complex technical problems from design to production, write maintainable C# code, drive CI/CD and DevOps practices, mentor engineers, and shape microservices/event-driven and event-sourced architectures to improve reliability and developer experience.

Analyze and optimize performance and profitability of new lending accounts. Build valuation models and performance curves, identify drivers and optimisation opportunities, produce actionable insights, and work cross-functionally to support strategy and rollout of lending products and partnerships.

As a Senior .Net Engineer, you'll collaborate on building new platform capabilities, engage in hands-on programming, and implement Continuous Delivery practices, all within an agile environment.

The Senior AI Engineer will design and implement AI systems, focusing on production-grade solutions using LLMs and agentic systems to meet business needs.