Jobs at Neat

Owns the end-to-end new product introduction process and strategic cross-functional programs from concept through post-launch review. Builds and governs phase-gate processes, maintains portfolio visibility, chairs launch-readiness reviews, manages risks and external partners, and reports program health to executives and the board. Partners across Product, Engineering, Supply Chain, Sales, and Marketing to drive accountability, resolve blockers, and deliver initiatives such as market entry, systems migrations, partnerships, and operating-model changes.

Own the UX direction for Neat’s ecommerce website and digital experiences. Establish web UX processes, standards, research practices, and design language; lead UX for product launches and the full ecommerce journey from browsing through checkout. Create user flows, wireframes, and high-fidelity designs while partnering with marketing, product managers, engineers, and senior stakeholders. Improve navigation, content architecture, and cross-platform experiences while building organizational alignment and design quality.

Architect and develop production-grade business systems across Salesforce, NetSuite, and integrated enterprise platforms. Build quoting, subscription, and entitlement engines; create automation pipelines and API integrations; establish architecture, security, documentation, and code-review standards; and translate commercial policies into scalable technical solutions. The role partners with Finance, Sales Operations, Customer Success, and product stakeholders while maintaining system reliability, auditability, observability, and production readiness.

Lead EMEA marketing operations, regional go-to-market strategy, field marketing, demand generation, ABM, events, channel programs, and brand partnerships. Manage and mentor a four-person field marketing team, oversee the Oracle Red Bull Racing partnership, co-manage the international customer advisory board, and establish QBR frameworks, performance scorecards, reporting metrics, and campaign optimization processes across EMEA.

Own the business systems roadmap and intake process across Salesforce, NetSuite, Celigo, and related integrations. Translate cross-functional needs into prioritized backlogs, user stories, acceptance criteria, and UAT plans. Lead agile delivery while partnering on DevOps infrastructure, release management, testing, rollback, data quality, and system architecture. Support modernization of quoting, dynamic pricing, and subscription management while balancing rapid MVP delivery with long-term scalability.

Manage a global analytics case queue and fulfill reporting, order management, and ad hoc analysis requests. Build and maintain data models, Salesforce and Gong dashboards, and performance scorecards. Support sales compensation, incentive validation, quota goal sheets, territory management, pipeline health checks, and data integrity. Partner with Sales Operations, Finance, leadership, and field teams to ensure accurate, actionable reporting and timely commission processing.