Navan Career Growth & Development

Updated on December 03, 2025

Navan Employee Perspectives

Describe your career journey so far. What skills and experiences have you acquired along the way that have helped you get to where you are now?

My career journey has been super dynamic. I began in the hospitality sector, where I spent four years managing a hotel and leading a team of 30 people. “Resilience” is the first word that comes to mind; the hospitality industry demands hard work, long hours and strong emotional intelligence. This experience taught me how to adapt swiftly to all kinds of situations and maintain perspective under pressure.

When transitioning into tech leadership, I brought those lessons with me. The main principle remains: always treat people how you would want to be treated. It is crucial to lead by example, set transparent expectations for your team and yourself and commit to continuous learning.

 

What support did you receive from individuals or resources that helped you step into a leadership role?

Stepping into leadership in tech was a significant — and initially uncomfortable — move. My first manager, Jeremy Schneeweiss, played a truly crucial role, providing the right guidance and honest feedback. He helped me recognize my own potential and fully supported me in taking the lead.

In addition, having colleagues who championed my growth and encouraged me to take smart risks gave me the foundational confidence needed to lead with authenticity and resilience.

 

How do you encourage other women on your team to become leaders themselves? Are there any stories you can share that showcase how you’ve done this?

I would give this advice to men and women: If leadership is a path you want to take, surround yourself with people who are already leaders in their roles. Project yourself in that role and take ownership of tasks as you would in that role.

Work hard, work harder than everybody else, set the bar high and take every opportunity you can — constantly challenge yourself. That’s how you learn. You may or not be the only woman in the room, but that’s okay. Focus on what you bring to the table.

Charlotte Delafosse
Charlotte Delafosse, Director, Commercial Sales, UK