Teams at Nasstar

Lead requirements gathering and process design for an AI-enabled drafting system during a 6-week contract. Manage and prioritise backlog, plan sprints, facilitate scrum ceremonies, remove impediments, write Gherkin user stories, model data/application/process using UML/BPMN, and maintain stakeholder alignment to keep delivery on schedule.

Lead Nasstar's ServiceNow/ITSM platform strategy and delivery, partnering with business leaders and MSPs to drive roadmap, governance, security, upgrades, integrations, AI/automation, and operational excellence across modules and environments.

Own Databricks-centric presales: lead discovery, design Lakehouse reference architectures, run demos/POCs, produce RFPs/SOWs, and align Sales, Delivery, and Databricks partner teams to win data engineering, MLOps, and GenAI deals.