Teams at Multiverse

Own strategic vendor relationships and procurement for AI, cloud, and developer tooling. Centralise software asset management, run negotiations and renewals, build intake and approval flows, and turn procurement into a commercial lever across engineering, security, legal and finance.

Quality-assure and curate AI-generated, role-specific use cases at scale. Review outputs for accuracy and effectiveness, maintain knowledge bases, triage feedback, and feed insights to improve generation systems and evals. Ensure content stays current and drives measurable workplace impact.

Own end-to-end customer lifecycle for a portfolio of Enterprise accounts: ensure flawless launches, drive measurable ROI via data-backed Executive Business Reviews, create 12-month mutual action plans, identify upsell/expansion opportunities, and align cross-functional teams to remove delivery barriers and improve account health.