Teams at MRI Software

Drive new enterprise client acquisition for MRI Occupier in the UK. Build and manage pipeline, engage C-level stakeholders, lead complex sales cycles, respond to RFPs, negotiate and close deals, and coordinate cross-functional teams to ensure successful onboarding and client success. Represent MRI at industry events and maintain accurate CRM records and forecasts.

Provide application support for MRI Revenues and Benefits, investigate and resolve customer incidents via portal, own tickets to meet SLAs, perform root-cause analysis, collaborate with BAs and technical teams, contribute knowledge articles, follow security and data protection, and improve support processes.

Lead EMEA product strategy and roadmap for a flagship property management SaaS platform, balancing global standards with local regulatory, accounting, and operational needs. Own market-entry planning, customer discovery, executive communications, cross-functional alignment, and success metrics to drive adoption, retention, and revenue growth across Europe, the Middle East, and Africa.