Jobs at MRI Software

Drive new enterprise client acquisition for MRI Occupier in the UK. Build and manage pipeline, engage C-level stakeholders, lead complex sales cycles, respond to RFPs, negotiate and close deals, and coordinate cross-functional teams to ensure successful onboarding and client success. Represent MRI at industry events and maintain accurate CRM records and forecasts.

Provide application support for MRI Revenues and Benefits, investigate and resolve customer incidents via portal, own tickets to meet SLAs, perform root-cause analysis, collaborate with BAs and technical teams, contribute knowledge articles, follow security and data protection, and improve support processes.

Lead EMEA product strategy and roadmap for a flagship property management SaaS platform, balancing global standards with local regulatory, accounting, and operational needs. Own market-entry planning, customer discovery, executive communications, cross-functional alignment, and success metrics to drive adoption, retention, and revenue growth across Europe, the Middle East, and Africa.

Manage and grow enterprise real estate SaaS accounts by building relationships, cross-selling MRI solutions, meeting quota, maintaining pipelines and forecasts in Salesforce, coordinating with internal teams, and ensuring high customer satisfaction and retention.

Provides presales technical and functional support for MRI Software solutions, especially ProLease. The role demonstrates software, maps customer workflows and business objectives to solutions, develops proofs of concept, responds to RFPs, supports sales cycles, and collaborates with Product, Marketing, Engineering, and service providers. Requires fluent French and English, strong presentation skills, software experience, and willingness to travel up to 60%, including internationally.

Lead UX across discovery to delivery for enterprise B2B products: conduct research and usability testing, produce personas, wireframes, prototypes and specs, run design reviews, mentor designers, collaborate with Product and Engineering, maintain UI guidelines and accessibility, and iterate product features using qualitative and quantitative data.

Manage and grow existing client accounts by supporting contract renewals, driving retention and revenue targets, updating CRM records, and collaborating with account teams. Engage clients via phone, email, and social channels to understand needs, identify expansion opportunities, and represent MRI at meetings and events. Participate in product and commercial training and share insights to improve retention.