Jobs at Moss

Build Moss’s strategic partnerships function from scratch by sourcing target platforms, developing commercial and technical business cases, securing stakeholder buy-in, and taking partnerships from initial referral or integration through revenue generation. The role collaborates with Product, Engineering, Channel, and leadership teams to scope integrations, manage delivery, prioritize partners, and establish a repeatable partnerships playbook.

Own full-cycle talent acquisition across Germany, the UK, and the Netherlands, including sourcing, screening, interview coordination, candidate management, and offer closing. Partner with leadership and hiring managers, advise on hiring decisions, improve recruitment processes, and share sourcing intelligence. Use AI tools such as Claude, ChatGPT, and n8n to improve recruiting efficiency. The role covers multiple functions and seniority levels, including C-suite hiring.

Own full-cycle talent acquisition for technical roles, especially engineering, from sourcing and screening through offer management. Partner with hiring managers and leadership across locations, improve interview and candidate processes, and share recruiting insights with the wider team. Use AI tools such as Claude, ChatGPT, and n8n to improve recruiting efficiency. Build strong candidate and stakeholder relationships while sourcing and closing hard-to-reach talent.

Own Moss’s pricing and deal desk, approving non-standard pricing, discounts, and commercial terms while maintaining governance and deal velocity. Analyze discount discipline, price realization, deal structure, and win rates; develop segment-specific pricing guidance; coach sales representatives; and partner with Customer Success. The role also improves an AI-powered deal desk agent by reviewing its recommendations, correcting errors, and converting recurring exceptions into scalable rules and playbooks.

Drive SaaS revenue growth through proactive customer engagement, product adoption, upselling, churn mitigation, renewals, and data-driven account management. Build scalable customer relationships, guide finance teams in using spend management features, identify expansion opportunities, communicate product feedback internally, and improve customer journey processes to increase satisfaction and retention.

Manage and grow a portfolio of B2B SaaS customers through proactive engagement, product guidance, upselling, renewal support, and churn mitigation. Use customer data and KPIs to monitor spend engagement, SaaS uplift, and renewals. Communicate customer feedback internally, support product improvements, optimize client journey touchpoints, and build long-term customer satisfaction and retention.

Prospect and create sales opportunities with CFOs and finance leaders across the UK using multi-channel outreach. Conduct market research, maintain accurate customer and pipeline data, optimize sales funnel processes, and collaborate with Account Executives and Marketing throughout the sales cycle. The role includes coaching and mentorship while developing sales expertise in a SaaS or FinTech environment.

Lead end-to-end product design for AI-enabled finance and accounting products. Collaborate with PMs, engineers, and finance experts to build trusted agent-driven workflows, run evaluative research, prototype customer-ready AI demos, iterate with user feedback, and raise design standards across the team and design system.