Jobs at Monzo Bank

Conduct third-party and supplier security assurance, security control testing, PCI DSS assessments, regulatory reviews, and audits. Evaluate security evidence, identify risks and control gaps, improve policies and governance, support security inquiries, and advise engineering and product teams on secure changes. The role also drives remediation, process automation, risk prioritization, and continuous improvement while mentoring less experienced analysts.

Leads Monzo’s global People Operations strategy across People Technology, People Analytics, Global Mobility, and Operations & Payroll. Develops multi-year technology and AI roadmaps, advances automation and self-service, strengthens analytics and governance, oversees payroll infrastructure, manages vendors and budgets, and ensures compliance with GDPR, employment laws, and payroll regulations. Partners with executives and leads four functional teams during Workday implementation, AI adoption, and European expansion.

Lead operational tax activities across the UK and Europe, including compliance, reporting, controls, and regulatory change. Advise on customer tax liabilities, FATCA, CRS, ISA reporting, CT61s, and related requirements. Partner with Product, Engineering, Legal, Finance, Financial Crime, and market teams to embed tax considerations into new products and markets. Own processes, controls, and operational tax strategy while acting as the subject matter expert for the business.

Own end-to-end recruitment for technical roles across engineering and design teams. Build talent pipelines through sourcing, referrals, and applications; partner with hiring managers to define skills and assessments; deliver an inclusive, high-quality candidate experience; and improve recruiting processes using data. The role requires adaptability, strong stakeholder management, resourcefulness, and the ability to assess technical talent beyond job titles or qualifications.

Leads engineering teams across people, product, and technical delivery. Manages approximately 7–10 engineers, supports career development through coaching and feedback, ensures engineering excellence, partners with technical and product leaders, drives delivery outcomes, communicates with stakeholders, and contributes to organization-wide engineering practices. The role requires prior software engineering experience, strong technical judgment, delivery leadership, autonomy, and the ability to build and motivate high-performing teams.

Lead a content-scaling programme, build and deploy governed AI agents, integrate AI into the marketing technology stack, evaluate creative AI tools, and run marketing technology RFPs. The role also champions AI adoption across the business while ensuring data protection, compliance, human oversight, and effective stakeholder coordination in a regulated financial-services environment.

Senior Motion Designer responsible for shaping Monzo’s visual identity through motion graphics, animation, branded storytelling, and interactive product animation. The role includes creating storyboards, campaign assets, launch videos, in-app animations, web and email content, and brand animation libraries. The designer will collaborate with product, marketing, engineering, writers, and agencies while maintaining and evolving brand guidelines, managing multiple projects, and delivering high-quality work on tight deadlines.

Lead technical development and production deployment of ML models for search, personalization, ranking, and recommendations. Build scalable, explainable ML solutions, own end-to-end impact, collaborate with backend and product teams, and iterate on experiments using cloud-native data at scale.

Leads and develops a team of Data Scientists and other Data professionals, setting strategic direction and identifying high-impact opportunities. Partners with Product, Engineering, and senior stakeholders to shape product strategy and influence decisions through experimentation, causal inference, statistical modelling, machine learning, and analytics. Ensures analytical work drives measurable customer and commercial outcomes while collaborating with other data disciplines on tooling and infrastructure. Also contributes to hiring, coaching, technical standards, and the broader Data Science practice.

Lead a financial crime data science team focused on detecting, preventing, and mitigating financial crime. Partner with Product, Risk, Engineering, and control owners to shape data strategy, generate strategic insights, improve product decisions, and deliver rigorous analytics and machine learning solutions. Hire, develop, and retain data scientists and analysts while supporting innovation through business intelligence, experimentation, causal inference, and self-serve analytics.

Lead the design of high-quality web experiences that help customers discover Monzo. Use research, data, experimentation, and strong visual and interaction design to improve customer and commercial outcomes. Partner with Product, Engineering, Data, and Research, shape product direction, solve ambiguous problems, mentor designers, and use AI to improve the design workflow.

Two-year graduate programme with three rotations across credit strategy, machine learning, regulatory modelling, and credit risk assurance. The role involves using data, experimentation, statistical techniques, and commercial analysis to improve lending decisions, assess credit losses, support regulatory requirements, and review model robustness. Graduates receive training in SQL, Python, data analysis, and communication while collaborating with Product, Engineering, Finance, Risk, and Machine Learning teams.

Leads product design for Monzo’s Payments business area, setting design strategy and vision, partnering with Product and Engineering leadership, shaping roadmaps, and driving high-quality execution. Builds and develops a high-performing design team, coaches designers, raises design quality, strengthens collaboration and craft, and expands design’s influence across the organisation and customer experience.

Review and approve Monzo’s financial promotions and product claims for compliance with FCA and ASA requirements. Improve approval processes, substantiate marketing claims, create training materials for product launches, and monitor regulatory developments. The role partners with Marketing and Product teams to support customer growth while protecting the company’s brand and reputation.

Leads Monzo’s Investments and Pensions business, driving customer and commercial growth, investment proposition strategy, pricing, asset selection, due diligence, and European expansion. Builds business cases, partners cross-functionally with Product, Finance, Legal, Risk, Compliance, and external partners, and influences senior stakeholders. Manages and coaches a high-performing team while translating wealth strategy into measurable customer and business outcomes within a regulated environment.

The Finance Data Manager will analyze complex financial and operational datasets, translate business requirements into scalable data assets, and deliver management reporting and commercial insights. Responsibilities include collaborating on data pipelines, automating financial reporting with code and AI, building reporting solutions, improving processes, and partnering with stakeholders across the business.

Lead product strategy and roadmap for Finance Infrastructure within the Payments Platform. Partner with Engineering, Finance, Payments, Product, and Operations leaders to translate complex financial, accounting, operational, and regulatory needs into scalable systems. Prioritize competing demands, improve product discipline, and build infrastructure supporting ledgers, reconciliation, reporting, controls, multiple products, entities, currencies, countries, and regulatory environments.

Supports and optimizes Anaplan financial planning models by managing change requests, assisting with model building, testing enhancements, maintaining data integrity, managing access, monitoring performance, and troubleshooting issues. Provides user training and documentation for FP&A and finance business partner teams, while collaborating with architects, model builders, and finance stakeholders. Uses AI tools to improve processes and problem-solving.

Lead a team of Credit Analysts to build and evolve Monzo's Credit Platform, including NPV modelling infrastructure and decisioning capabilities. Define platform roadmap, partner with Product, Engineering, Data and ML teams, and drive scalable credit strategies across products and markets.

Lead ML strategy and delivery for Workforce Management: forecasting, routing, assignment, escalation and time-to-completion prediction. Build, ship and maintain production ML systems, coach and grow a team of ML scientists, work cross-functionally to turn operational problems into pragmatic ML solutions, and improve customer and operational outcomes.