Jobs at Mimecast

Principal HR Business Partner supporting Mimecast’s European go-to-market organization. Advises senior commercial leaders on workforce planning, organization design, talent, performance, reward, employee relations, and change. Owns headcount governance, position management, HRIS accuracy, sales compensation partnership, succession planning, and complex employee relations across multiple European jurisdictions. Partners with Finance, Sales Operations, Legal, and local HRBPs while representing European needs in global people programs.

Supports the quote-to-close process by structuring quotes, coordinating approvals, reviewing pricing and contract terms, and resolving deal issues. Partners with Sales, Finance, Legal, and Revenue Operations to ensure policy compliance, accurate billing, and revenue recognition. Improves CPQ workflows, delivers sales training, documents best practices, and analyzes pipeline, deal velocity, win rates, pricing effectiveness, dashboards, and executive reports.

Manage a portfolio of mid-market accounts by driving cybersecurity platform adoption, utilization, configuration health, and measurable customer value. Serve as a trusted technical advisor, communicate security outcomes to technical and executive stakeholders, lead business reviews, mitigate churn risks, identify expansion opportunities, coordinate escalations, and represent customer feedback internally. Partner with Account and Renewals Managers to support retention and growth while using customer data, health signals, and AI-guided insights.

Leads UK and European payroll operations, overseeing monthly payroll delivery, compliance, audits, controls, vendor relationships, team leadership, and process improvement. Manages payroll specialists, approves payroll journals and filings, resolves complex employee and tax inquiries, and partners with HR, Finance, Legal, Treasury, and external providers. Drives standardization, automation, risk mitigation, and audit readiness across multiple jurisdictions.

Manage approximately 100 mid-market customer accounts, focusing on upselling, cross-selling, retention, and revenue growth. Build account and sales activity plans, maintain pipeline and forecast accuracy in Salesforce, develop stakeholder relationships, and identify expansion opportunities. Partner with channel development, Customer Success, Support, and other teams. The role requires consultative IT or cybersecurity sales expertise, commercial acumen, channel sales experience, and familiarity with cloud computing, corporate IT buying processes, and solution-selling methodologies.

Leads Mimecast’s global HR technology, transformation, AI, and people analytics strategy. Owns the integration and architecture roadmap across Workday, Visier, and future platforms; drives automation, responsible AI governance, data quality, privacy, and analytics standards. Advises the CHRO and HR Leadership Team on investments and priorities, manages transformation milestones, and leads a small technical team while partnering with IT, Legal, Security, Finance, and business leaders.

Generate and win new enterprise IT and cybersecurity business, acquire new customer logos, manage territory pipelines and forecasts, achieve sales quotas, and develop partner business plans. Collaborate with pre-sales, marketing, SDRs, distributors, VARs, MSPs, and reseller partners. Conduct technical proof-of-value engagements, communicate competitive intelligence, and use sales technology including Salesforce, Gong, LinkedIn Navigator, and Tableau. Travel approximately 25–30% for customer, partner, and field marketing engagements.

Own customer-facing technical engagements for Incydr, diagnosing deployment, performance, and integration issues. Build custom scripts and integrations, troubleshoot production environments using code, logging, and telemetry, and ship fixes through engineering review. Partner with customer-facing and engineering teams, proactively identify account risks, train customer teams, and feed recurring insights into the product roadmap. The role involves remote work with occasional customer-site travel and requires strong communication, software development, troubleshooting, and AI-assisted engineering skills.

Own the technical sales process for SMB and mid-market customers, from discovery and demonstrations through proof of value and technical close. Partner with account teams and channel partners, translate cybersecurity solutions into customer outcomes, support RFPs and tenders, maintain Salesforce records, conduct technical handovers, and contribute to marketing activities. The role requires strong communication, commercial judgment, cybersecurity knowledge, and willingness to travel.

Provides technical pre-sales support and enablement for managed service provider partners. Delivers training, workshops, demonstrations, and technical sales guidance; supports solution design, proof-of-concepts, and objection handling; develops enablement resources; collaborates with partner, sales, product, engineering, and support teams; and builds trusted technical relationships to improve partner competency and deal success.

Develop and maintain scalable AWS microservices and backend data-processing systems. Build Java services, Kafka event-driven applications, and database solutions while supporting critical incidents, documenting architecture, optimizing cloud costs, and contributing to CI/CD and infrastructure-as-code practices. The role also involves mentoring junior engineers, promoting AI-powered development tools, and helping deliver reliable data platforms that support cybersecurity, analytics, and machine-learning use cases.

Lead and coach Commercial Account Managers across EMEA to achieve upsell revenue targets, reduce downsell and churn, and grow existing customer accounts. Responsibilities include pipeline inspection, forecasting, CRM discipline, sales methodology execution, deal coaching, territory planning, talent development, and customer and partner relationship management. The role is based in London with at least two office days weekly and customer travel throughout the year.

The SMB Account Manager will focus on building relationships with existing customers, driving upsell opportunities, and achieving sales targets while managing accounts and maintaining CRM hygiene.

Manage a portfolio of ~50 customers, focusing on upselling products, achieving sales targets, and preventing churn while guiding customers through cybersecurity solutions.

The Business Development Representative will generate and nurture sales leads in the DACH region, conducting cold calls, email outreach, and collaborating with teams to drive pipeline growth and set appointments for the sales team.

Sell cybersecurity SaaS to mid-market companies: prospect and acquire new logos, manage pipeline, hit quotas, collaborate with channel partners, provide market insights, and support sales enablement. Travel ~25–30% for regional meetings and events.

Manage 1–3 strategic reseller partners nationally, owning channel business plans, partner performance, pipeline, revenue, renewals, and retention. Build executive relationships, recruit and activate partners, develop joint go-to-market and co-selling motions, deliver sales and technical enablement, and report channel insights to leadership. Collaborate with Sales, Marketing, Product, and Support while applying cybersecurity and Mimecast solution knowledge to support partner and customer opportunities.