Jobs at Mimecast

Lead and coach Commercial Account Managers across EMEA to achieve upsell revenue targets, reduce downsell and churn, and grow existing customer accounts. Responsibilities include pipeline inspection, forecasting, CRM discipline, sales methodology execution, deal coaching, territory planning, talent development, and customer and partner relationship management. The role is based in London with at least two office days weekly and customer travel throughout the year.

Serves as a strategic partner to the SVP of EMEA Sales, managing the sales operating rhythm, executive preparation, forecasting, pipeline oversight, and cross-functional go-to-market initiatives. Leads strategic programs, analyzes performance gaps, supports territory and capacity planning, maintains executive dashboards, and drives organizational alignment, change adoption, talent planning, and business execution across the EMEA cybersecurity sales organization.

Lead and scale Mimecast’s UKI Managed Service Provider business. Own MSP strategy, revenue, forecasting, quota, territory design, partner recruitment, activation, retention, and bookings. Manage and develop a sales team, drive execution through direct and indirect channels, build executive partner relationships, oversee enablement and incentive investments, and align cross-functional stakeholders. The role requires deep MSP and managed-services expertise, strong commercial forecasting, partner economics knowledge, and experience growing recurring-revenue businesses.

Manage 1-3 national channel partners to drive partner-generated pipeline, ARR, renewals, and long-term retention. Build and execute partner business plans, recruitment, enablement, and joint GTM/co-sell motions. Lead executive engagement, cross-functional alignment with Sales/Marketing/Product, monitor channel performance, and translate cybersecurity market trends into partner strategy.

The SMB Account Manager will focus on building relationships with existing customers, driving upsell opportunities, and achieving sales targets while managing accounts and maintaining CRM hygiene.

Manage and grow large enterprise customer accounts through upsell, renewal, retention, and incremental revenue opportunities. Develop strategic account plans with channel partners, maintain executive relationships, conduct customer reviews, forecast pipeline, meet revenue targets, and manage CRM and sales reporting. The role requires enterprise SaaS sales experience, strong commercial judgment, cybersecurity knowledge, and the ability to engage senior and C-level stakeholders.

Manage a portfolio of mid-market customers, driving adoption, utilization, configuration health, measurable value, and renewal readiness across Mimecast’s security platform. Partner with account and renewals managers on risk mitigation, expansion signals, technical escalations, executive sponsor engagements, and business reviews. Translate email security and human risk data into business outcomes while advising technical and executive stakeholders. Use customer health metrics, AI-guided insights, and Salesforce to prioritize actions and strengthen retention.

Manage a portfolio of ~50 customers, focusing on upselling products, achieving sales targets, and preventing churn while guiding customers through cybersecurity solutions.

Own regional ARR via AWS, Azure, and Google Cloud marketplaces by building marketplace listings, co-sell motions, private offers, and reseller engagement. Develop and execute a regional cloud partner business plan, enable sellers, generate pipeline with hyperscaler and reseller partners, represent Mimecast at events, and report marketplace performance to leadership.

Conduct high-volume outbound prospecting (calls, emails, social) to identify, qualify, and nurture leads for Mimecast's email security and human risk management platform. Collaborate with marketing, channel partners, and account executives to schedule meetings, maintain CRM pipeline records, research target accounts, and continuously learn product and market trends to improve outreach and conversion.

Conduct high-volume outreach to identify and qualify leads, follow up on marketing-generated leads, research target accounts, perform needs analysis, articulate value propositions, schedule qualified meetings, maintain pipeline and CRM records, and collaborate with Account Executives, Marketing, and Channel Partners to drive pipeline growth.

Lead UK & Ireland revenue growth for Mimecast, owning ARR and net new ARR targets. Directly manage 60 sellers and influence another 60 cross-functionally, build partner relationships, scale the sales organisation, enforce forecasting and pipeline discipline, and drive go-to-market strategy and operational excellence across channel, customer success and sales engineering.

The Business Development Representative will generate and nurture sales leads in the DACH region, conducting cold calls, email outreach, and collaborating with teams to drive pipeline growth and set appointments for the sales team.

Sell cybersecurity SaaS to mid-market companies: prospect and acquire new logos, manage pipeline, hit quotas, collaborate with channel partners, provide market insights, and support sales enablement. Travel ~25–30% for regional meetings and events.

Build reusable tooling, prototypes, and paved-road patterns to enable AI-native and agentic engineering across R&D. Drive platform, security-aligned architecture, observability, and developer enablement while collaborating with architects and teams to remove friction and demonstrate production-viable AI patterns.

Lead and manage a team of cloud network engineers, driving technical roadmaps, engineering delivery, and fostering automation and operational excellence in a large-scale hybrid-cloud environment.