Teams at Microsoft

Own and grow Microsoft AI Business Process accounts across local and devolved government. Build executive relationships, identify and close complex Dynamics 365, Power Platform, Copilot Studio, and CCaaS opportunities, and navigate public-sector procurement, tenders, business cases, and approvals. Lead internal and partner teams, drive adoption and expansion, communicate measurable customer outcomes, and provide market and competitive insights.

Researches and applies advanced machine learning, NLP, and information retrieval techniques to improve Microsoft 365 Copilot Chat and Search quality. Responsibilities include developing vector retrieval and embedding solutions, analyzing user journeys and model behavior, evaluating search relevance, adapting large language models, and partnering with engineering and product teams. The role also involves building scalable evaluation tools, mining data for opportunities, and contributing to internal or published research.

Design, build, test, deploy, and operate secure, scalable production software and services. Partner with customers and stakeholders to translate business needs into technical solutions, lead technical workstreams, apply engineering best practices, and deliver reusable systems. Collaborate with data science, product, design, and security teams while using AI-enabled tools and data-driven experimentation to solve complex customer challenges.