Jobs at Michael Kors

Lead EMEA digital marketing strategy, performance, and investment across paid search, SEO, paid social, display, affiliates, influencer, and emerging commerce channels. Manage budgets, forecasting, measurement, media mix modeling, agency relationships, and a team of six specialists. Serve as the senior paid search expert, optimize campaigns and product feeds, translate analytics into recommendations, and partner with Ecommerce, Brand, CRM, Analytics, Finance, and Global teams to drive profitable growth.

Write and refine on-brand copy for ecommerce websites, product pages, landing pages, emails, automated customer journeys, and new digital experiences. Create SEO-optimized content, proofread and QA campaigns, maintain brand voice, and collaborate with Ecommerce, Design, Marketing, CRM, and SEO teams. Manage multiple projects within a fast-paced fashion calendar and contribute to messaging, positioning, and long-term content strategy.

Supports EMEA retail and corporate financial planning and analysis through sales and KPI reporting, month-end reviews, budgeting, forecasting, P&L consolidation, cost management, business partnering, capital expenditure analysis, and financial modeling. Maintains Hyperion planning and reporting tools, supports SOX controls, improves reporting processes, and provides insights for senior decision-makers across retail, wholesale, concessions, and e-commerce.

Supports digital commerce and site merchandising across Michael Kors EMEA websites. Responsibilities include coordinating product launches, catalog uploads, promotions, website audits, email validation, KPI reporting, performance analysis, and conversion optimization. The role collaborates with US web merchandising, production, buying, and digital commerce teams to ensure accurate and timely online execution.

Manage end-to-end email and SMS campaigns across EMEA, including briefing, personalization, audience segmentation, testing, scheduling, quality control, and performance reporting. Use Oracle Responsys and Dynamic Yield to deliver targeted customer experiences, analyze campaign trends, optimize results, and coordinate with creative, ecommerce, retail marketing, analytics, and other regional teams.

Analyze customer behavior, engagement, and purchasing patterns to generate actionable marketing insights. Build and validate audience segments in Amperity using SQL and Snowflake, ensuring data accuracy, governance, GDPR compliance, and campaign readiness. Evaluate campaign performance, support A/B testing, troubleshoot discrepancies, and communicate recommendations to marketing and business stakeholders. Partner across Brand, Digital, Retention, Stores, Clienteling, Legal, and IT Security teams to translate business needs into data-driven customer activation strategies.

Configure, test, and support Workday HCM across EMEA, manage business processes, handle reporting and data analysis, troubleshoot system issues, lead requirements gathering and HRIS projects, maintain data integrity and audits, and partner with stakeholders to improve system functionality.