Teams at Mears Group

Provide frontline customer and client support, manage and schedule repair jobs, monitor operative diaries, escalate delays to planners, and ensure repair queries are actioned within 48 hours to maintain efficient operations and resident satisfaction.

Handle and investigate frontline complaints for social housing clients, deliver professional customer-facing support, liaise with residents and contractors, escalate safeguarding concerns, gather resident feedback, support customer engagement and social value initiatives, and maintain accurate records to improve service delivery.

Join a team as a Plasterer to perform repairs and finishes in occupied homes, ensuring high quality and customer satisfaction.