Teams at M3USA

Supports the day-to-day administration of real-world research projects by monitoring participant shipments, maintaining project trackers, investigating discrepancies, responding to panellist queries, processing incentives, and documenting actions. The role requires accurate data handling, strong organization, timely communication, and the ability to manage multiple project priorities while escalating issues appropriately.

Own M3’s global sustainability compliance program, including EcoVadis submissions, carbon and emissions reporting, supplier due diligence, ESG policies, regulatory monitoring, client questionnaires, RFP responses, and annual sustainability reporting. Maintain audit-ready documentation, support MSA negotiations, track sustainability data and deadlines, contribute to thought leadership, and ensure alignment with UK, EU, and corporate ESG requirements.

Recruits Dutch-speaking market research respondents, schedules interviews, builds and engages research panels, supports members by phone and email, investigates inquiries and fraud, verifies registrations, tests project links, and reports recruitment progress to project management teams.