Teams at M3USA

Supports media planning, buying, and implementation for pharmaceutical client campaigns. Responsibilities include collecting ad specifications and deadlines, setting up ad-serving schedules, launching advertisements, monitoring campaign performance, coordinating with publishers and creative agencies, sourcing media information, preparing campaign analysis and reports, and completing administrative tasks.

Leads a qualitative market research client service team, mentoring employees, managing workloads and KPIs, resolving project escalations, and ensuring projects meet timelines, budgets, quality, and profitability targets. Builds client relationships, oversees billing and training, implements service improvement plans, and partners with internal stakeholders to improve processes, systems, and project performance. The role focuses on healthcare market research and complex international qualitative studies.

Leads business development and sales growth for All Global by securing new business, expanding existing accounts, achieving revenue and profit targets, and strengthening client relationships. Oversees sales KPIs, proposals, account strategies, and cross-functional coordination with delivery teams. The role also develops team culture, supports sales personnel, drives strategic marketing initiatives, and ensures clients receive high-quality service across the project lifecycle.