Teams at M3USA

Manage international healthcare market research projects from setup through delivery. Coordinate clients, internal teams, vendors, translations, programming, testing, fieldwork, recruitment, timelines, budgets, quality standards, billing, and deliverables. Serve as the primary communication liaison, provide proactive client updates, resolve issues, support client service improvements, and ensure compliance with operating procedures and ISO-accredited processes.

Leads global panel acquisition, retention, and engagement strategies across multiple brands. Manages digital campaigns spanning social media, email, paid advertising, and SEO; optimizes user journeys, content, rewards, and engagement programs using performance data and ROI metrics. Oversees brand governance, content strategy, and marketing budgets while managing and developing a global panel marketing team.

Supports account managers and directors in delivering healthcare marketing campaigns across multiple client accounts. Responsibilities include coordinating creative, content, and email activities; managing client communications; scheduling campaign work; preparing timelines, status reports, and campaign reports; and participating in client meetings. The role requires strong organization, communication, multitasking, project coordination, and proficiency with PowerPoint and Excel.